Why Choose Home Infusion Therapy

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Home infusion therapy can provide rapid patient recovery and may improve the quality of life for patients. Additional benefits include:

  • 24-hour access to a clinical pharmacist
  • Pharmacy service available 7 days a week
  • Convenient and cost effective
  • Delivery to your doorstep
  • Quality patient outcomes

Patient Referrals

If you are a physician or acute care manager that would like to refer a patient to BayCare Home Infusion, please call, fax or email our office. 
Guide to information needed to process orders.
Referrals: 727-394-6585 
Fax: 800-676-3127
Email: homecarepharmoncall@baycare.org

Accepted Insurance Companies

BayCare Home Infusion accepts most major payers, Medicare, and Medicaid plans. 

Contact us at (800) 854-3738 to speak to someone from our pharmacy team for more information.

Frequently asked questions about home infusion therapy

Find answers to our most commonly asked questions. 

  • What diseases are treated with infusion therapy?

    • Infections unresponsive to oral antibiotics
    • Dehydration
    • Gastrointestinal diseases
    • Congestive heart failure
    • Hemophilia
    • Immune deficiencies
  • Getting Started with Home Infusion Therapy

    Before Hospital Discharge

     Our team will coordinate with your hospital team to help plan your discharge and arrange your medication and tube feeding services.

    Transitioning Home

    Once we have all the necessary information, we’ll prepare your medications and supplies, answer any questions you have regarding your therapy, and educate you on what to expect from us throughout your treatment. Our team will call you to confirm this information:

    • Your delivery address
    • Time of medication delivery
    • Insurance verification (prior authorizations if needed, copay, out-of-pocket max and expenses) 
    Once Home
    Our clinical team will contact you throughout your treatment and continue to monitor your condition. We’ll also notify you and your home health nurse of any changes made to your therapy including any necessary dose adjustments. Our clinical team will follow up with you regularly to schedule your refills for medications and supplies, as well as to confirm your next delivery date and time. 
  • How will I receive my medications?

    Before each medication and supply dispense, our pharmacy team will contact you to coordinate your delivery. Our trained patient service specialists deliver all infusion medications and supplies to your home. 

  • Are infusions and supplies covered by insurance?

    Please contact our team and we’ll conduct a benefits check to determine your specific insurance coverage rules and if you have any out-of-pocket costs before beginning your therapy.

  • Are formula and other tube feeding supplies covered by insurance? What's included in the per diem charge?

    Services, products and cost of operation are included in the per diem charges. This includes clinical monitoring by our pharmacy team, supplies and equipment, dispensing, insurance verification, obtaining prior authorizations and more. 

  • What is a prior authorization?

    Some insurance companies require that you receive approval before starting your infusion and tube-feeding therapies. Our team helps facilitate the prior authorization approval process with your insurance company to determine if your services will be covered. Unfortunately, the time it takes to receive a prior authorization approval or denial can take several days and sometimes weeks. 

  • How do I update my insurance information?

    If you need to update your insurance, call a member of our pharmacy team so we can update the information in your account. Plan changes and insurance company changes must be communicated so that we can bill the proper insurance.

  • Can I travel while on infusion therapy?

    Patients who have plans to travel should contact our pharmacy team so that we can provide information regarding traveling with medications and how to ensure that your medications are safely transported.

Copay Assistance Programs

  • Insulin Copay Assistance Programs
  • Tresiba
  • Novolog
  • Levemir
  • Rheumatoid Arthritis / Psoriatic Arthritis Copy Assistance Programs

 

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