Hurricane Information


When our area is under threat of a hurricane, BayCare's highest priority is the health and safety of our patients, team members and physicians. 

Emergency and Shelter Information

Our hospitals and outpatient facilities are not community shelters.  In order to ensure our ability to focus on patient care, we are unable to provide a safe haven to the general public before, during or after a storm. We encourage everyone in the community to place ultimate importance on their health and safety and follow the instructions of your local emergency management authorities. 

Hurricane Closures

Please check this site for further updates. Please stay safe by checking weather forecasts and following instructions from your local emergency management officials.

In Hillsborough, Pinellas and Pasco Counties only, the following services are closed starting on Wednesday, Sept. 28: 

  • BayCare Medical Group -  Patients with scheduled appointments on Wednesday and Thursday, Sept. 28 and 29, will be contacted by the office to reschedule or schedule a telehealth visit. 
  • BayCare Urgent Care  
  • BayCare Outpatient Imaging 
  • BayCare Ambulatory Surgery Centers 
  • BayCare Laboratory 
  • BayCare Outpatient Centers 
  • BayCare HealthHubs 
  • BayCare Fitness Centers 
  • BayCare Behavioral Health Outpatient 

Hospitals and Emergency Rooms

Our hospitals and emergency rooms are open for business as usual unless otherwise indicated below. See a list of our hospitals and their phone numbers to get in touch with a loved one.
  • Morton Plant North Bay in New Port Richey is closing its Emergency Room at NOON on Tuesday, Sept. 27, and the hospital later that day. Patients are being evacuated to other BayCare facilities or discharged, starting on Monday, Sept. 26. 
  • At this time all other hospital locations will remain open, however the following service changes are effective for BayCare hospitals in Hillsborough, Pinellas and Pasco Counties: 
    • Elective procedures: Those that require overnight stays are being paused after Monday, Sept. 26. All other elective procedures are paused after Tuesday, Sept. 27. 
    • Rehabilitation Services are closed starting Wednesday, Sept. 28. 
    • Wound Care Services are closed starting Tuesday, Sept. 27. 

BayCare Medical Group Physician Appointments

For patients with a scheduled appointment, it is our intention to offer you the option of a virtual, telemedicine visit rather than rescheduling your appointment. Telemedicine visits are typically available for many primary care, pediatrics and specialty needs.

Learn more about what you need to do in advance of a telehealth visit.

Durable Medical Equipment

If you or a loved one is currently using durable medical equipment and needs assistance, please call 1-800-940-5151, option 3. 

Durable medical equipment includes:

  • Oxygen
  • Walkers
  • Wheelchairs
  • CPAP

Prescription Refills

If you are a BayCare patient and in need of a prescription refill, please visit the patient portal at and select Health Record > Medications to renew your prescription.

Please call your healthcare provider instead of using the Renew Prescription if you need a prescription filled today or you have not seen your provider in over 1 year.

COVID-19 Screening

If you're concerned about COVID-19, use our new online screening tool to check your symptoms. The screening is based on the most up-to-date clinical protocols from the Centers for Disease Control and Prevention (CDC) and will guide you to the next best steps for care. Start Your Screening Now.

COVID-19 Nurse Triage Service

Have questions or concerns about COVID-19? Call 1-800-BayCare and press 1 to reach BayCare’s COVID-19 Nurse Triage Services. Nurse triage is available Monday-Friday, 8am-5pm.