Emergency Department

(February 2019 reporting is based on different discharge periods between January and December of 2017 depending on the measure)

More recent datais also available reporting discharges from April 2017 to March 2018.


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Reduce Lab Turnaround time by improving order to collect times.
Charge nurse helps to prevent bottlenecks and oversees movement within the department. Reduce Lab Turnaround time by improving order to collect times.
Charge nurse helps to prevent bottlenecks and oversees movement within the department. When at capacity,
assure that patients receive continuous care in the ED while waiting for their inpatient bed. Patient experience committee reviews reasons for
delays in inpatient bed availability. A throughput
committee has been developed to reduce ED times. Also, a ZIP process has been newly implemented to move patients with specific symptoms from
the ED to the hospital floors and reduce waiting times. A team is also being led by the Director of Nursing to improve hospital-wide
turnaround times. We have improved our patient flow processes to decrease time and have opened a Discharge
Hospitality center which allows patients to be moved to a safe location while waiting for last minute discharge details such as
medications or rides home. Winter Haven hospital is opening a new medical observation unit that will help us expedite your admission process by providing an
increased number of beds to serve our community. Separation of less severe patients and
higher severity patients allows more efficient treatment. Charge nurse helps to prevent bottlenecks and oversees
movement within the department. Daily nursing communication and education. Efforts to improve times to obtain lab/radiology
tests.  Created 'vertical bed area' to facilitate non-emergent care. ED Expansion
will be finalized within 2 weeks.  Daily reporting of throughput measures within department. New ED will have a new results pending area for
lower acuity patients.  Positions have been opened to staff a 4
bed admission unit, which will free up additional ER beds for patient evaluation and treatment.  Additional
medical staff hours have been added. The charge nurse role has been modified to allow more time to address ER volume. We have opened more beds in the area for patients with less emergent needs. Improved our patient
flow processes to decrease time and opened a Discharge Hospitality center which allows patients to be moved to a safe
location while waiting for last minute discharge details such as medications or rides home. Winter Haven ER has
implemented many process to expedite each piece of your visit to the Emergency Room.  Taking you back directly to an ER bed is our first priority
to provide you fast efficient care. Chart of Emergency Departments at BayCare Hospitals – February 2019