BayCare is taking the necessary precautions to safely serve its team members, physicians, patients and the community. For additional information, including links to our telemedicine platform BayCareAnywhere, please visit BayCare.org/Coronavirus.
Facility Closures and Changes
To best combat coronavirus, BayCare will reposition its team members and resources as needed. If our facilities or services are currently impacted, you will find specific details below.
BayCare Urgent Care provides a total care experience including X-rays, laboratories, EKGs and dispensing of certain medications. Some locations may have reduced hours or be temporarily closed. We recommend calling ahead to confirm before you arrive. Find your nearest BayCare Urgent Care.
To help protect the health and safety of patients and team members, BayCare Urgent Care is not allowing visitors in clinical areas at this time, but making exceptions for minors or those adults needing support during evaluation and medical decision-making.
Walk-in Care at Publix
Sleep Disorder Services
Starting Aug. 12, BayCare will be pausing pediatric sleep services at the St. Joseph’s Hospital Sleep Center. For information on Sleep Disorder Services across BayCare, visit: https://baycare.org/services/sleep-disorders.
BayCare Medical Group
Physician Office Appointments
We are now offering safe and convenient telemedicine appointments based upon your medical history and specific needs. Learn more about our new telemedicine appointments here.
BayCare’s top priority is the health and safety of patients, physicians, and team members. To ensure everyone is protected, BMG has enhanced its standard safety processes and cleaning procedures based on safety guidelines from the Centers for Disease Control and Prevention (CDC). Some of those measures include:
- Appointment registration and check-in completed online, prior to the office visit with Phreesia
- Appropriate pre-screening/triaging of patients and team members based on CDC guidelines
- All doctors, staff and patients are required to wear masks while in the clinic
- Segregation of potential COVID-19 patients from other patients, as appropriate and based on reported symptoms
- Minimizing or eliminating the time in the waiting room
- Patients who screen for COVID-19 who are acutely ill with signs of respiratory distress are being sent directly to the Emergency Room
- Clinics are being cleaned throughout the day with medical-grade sanitizers and antibacterial agents
- Seating in our waiting areas will be limited and reoriented to accommodate for appropriate social distancing
- Hand sanitizer is readily available for patients and staff
- All clinics are offering contact-free payment
- Visitors and guests are being limited to the patient’s parent or one other person as needed; masks are required of visitors
- Team members who are symptomatic are not allowed to come to work
PLEASE NOTE: Visitors who have been sick in the last 48 hours or had a positive COVID-19 test in the last 10 days MAY NOT VISIT THE HOSPITAL.
Visitation at BayCare hospitals is 8am-8pm daily. All visitors must wear masks.
- Non-COVID patients may have TWO visitors at a time, including children under 16 who are accompanied by an adult.
- COVID-positive or COVID-rule-out patients will be allowed ONE adult visitor daily. The visitor will be required to use additional personal protective equipment provided by BayCare while in the patient's room and should restrict their movements in the hospital to just the patient's room.
Exceptions To the Visitation Policy
Patients and their loved ones in the following situations can obtain additional details about visitation options from their care teams:
- There are extended visitation hours and provisions for pediatrics, neonatal intensive care, labor and delivery, mothers and newborns.
- Inpatient rehabilitation and behavioral health locations have modified visitation hours to support patient service delivery.
Special circumstances can be approved by hospital leadership on a case-by-case basis, including reasonable accommodation for patients with disabilities or special needs and to comply with applicable laws.
As of October 12, BayCare has expanded visitation at our 14 acute care hospitals to allow patients to have multiple visitors per day during the hours of 8am-8pm. To ensure social distancing, only one visitor per patient is allowed in the hospital at a time. All visitors must wear surgical/procedure masks, regardless of COVID-19 vaccination status, and are to limit their movements in the hospitals to travel to and from the patient’s room.
All other limitations on visitation at BayCare hospitals remain in effect due to BayCare's continued commitment to prevent the spread of COVID-19 and ensure the safety of patients, visitors, team members and physicians:
- Only visitors 18 years or older, who pass COVID-19 screening, are allowed entry. All visitors must wear a surgical/procedure mask during their entire visit. If needed, an appropriate mask will be provided to visitors upon arrival.
- Inpatients will be allowed one visitor at a time from 8am-8pm, except for the exceptions noted below.
- Extended hours and provisions are allowed for pediatric, neonatal intensive care, labor and delivery and mothers and newborns. Visitors in these areas must be 18 or older.
- No visitors will be allowed for Behavioral Health or COVID-19 patients.
- Patients arriving for surgeries and procedures (in facilities where elective surgeries are open) will be allowed a visitor during pre-operation and recovery times.
- Visitor capacity is limited in our emergency rooms. One visitor is allowed per patient, depending on capacity. If waiting areas become too crowded, visitors may be asked to wait outside until their patient is in a treatment room. Visitors aren't allowed to accompany COVID-19-positive patients or patients who are suspected of having COVID-19 until the patient is no longer in isolation/quarantine.
- Special circumstances can be approved by hospital leadership on a case-by-case basis, including reasonable accommodation for patients with disabilities or special needs and to comply with applicable laws.
Note: BayCare’s Madonna Ptak Morton Plant Rehabilitation Center in Belleair and Mitchell Rehabilitation Center in New Port Richey are NOT impacted by this change and will continue to offer visitation in compliance with the state’s emergency rules for long-term care facilities. BayCare Alliant Hospital in Dunedin will also continue its visitation schedule of 3pm-8pm.
Visitor capacity is limited in our emergency rooms. One visitor is allowed per patient, depending on capacity. If waiting areas become too crowded, visitors may be asked to wait outside until their patient is in a treatment room. Visitors aren't allowed to accompany COVID-19-positive patients or patients who are suspected of having COVID-19 until the patient is no longer in isolation/quarantine.
Below is a list of cancellations and events or services that have been postponed.
Classes and Events
St. Anthony's Triathlon
With the resurgence of COVID-19 and increase in COVID hospitalizations across the Tampa Bay area, St. Anthony’s Triathlon organizers have cancelled the 2021 race weekend scheduled for Oct. 1-3. The Triathlon weekend is scheduled to return in 2022, April 29-May 1. For more information, visit SATriathlon.com.