At BayCare Medical Group, we value the questions and feedback from our patients, community and those we serve. We look forward to serving you. In general, our corporate hours of operation are Monday - Friday, 8am-5pm. Some departments or staff may have slightly earlier or later hours. Our corporate office is not open on the weekends. If this is a medical emergency, please do not call or email us -- call 911.
BayCare Medical Group Customer Service Center
P.O. Box 6120
Clearwater, FL 33758
Phone: (727) 532-0002
Fax: (813) 635-2653
Your Opinion Matters
BayCare Medical Group is committed to providing safe and quality care to all patients served. We would like to hear from you. We welcome compliments, suggestions for improvement, or complaints. Our Customer Service Representatives will address your concerns as promptly as possible. Persons with hearing and speech disabilities can reach the above numbers through TDD and other specialized equipment by calling the Florida Relay Service at 711.
Phone: (727) 532-1379
Medical Records Request
To request your medical records from BayCare Medical Group, please call (877) 237-1980.
If you need your medical records from a BayCare Hospital, please complete the Release of Information form and mail it to the appropriate hospital, or call the hospital's Release of Information Department:
Bartow Regional Medical Center
BayCare Alliant Hospital
Mease Countryside Hospital
Mease Dunedin Hospital
Morton Plant Hospital
Morton Plant North Bay Hospital
St. Anthony's Hospital
St. Joseph's Hospital
St. Joseph's Children's Hospital
St. Joseph's Women's Hospital
St. Joseph's Hospital - North
St. Joseph's Hospital - South
South Florida Baptist Hospital
Winter Haven Hospital
(863) 293-1121 ext. 1169
Winter Haven Women's Hospital
(863) 293-1121 ext. 1169
BayCare Outpatient Imaging
Hillsborough County: (813) 870-4843
Pinellas/Pasco County: (727) 462-7471
BayCare Outpatient Laboratories: Contact your physician's office
With more than 500 physicians throughout the Tampa Bay area, BayCare Medical Group connects patients to a complete range of preventive, diagnostic and treatment services for any health care need. To request a physician referral, please call us or complete a physician referral form. Our Customer Service Center is available by to help you from Monday-Friday, 8:00am to 5:00pm. If this is a medical emergency, please do not call or email us -- call 911 immediately.
Phone: (866) 732-0004
Pay My Bill
BayCare Medical Group patients can make payments online at https://baycare.org/billing-and-insurance/pay-my-bill.
BayCare Medical Group, part of BayCare Health System, offers exciting and rewarding career opportunities throughout the Tampa Bay area. Explore career opportunities with BayCare Medical Group: