Concerns and Complaints
Providing our patients and their families with the best possible care is a
top priority for BayCare and its leading not-for-profit hospitals. If you
have any concerns about patient care or safety within our health system, we
encourage you to contact us. We would appreciate hearing from you.
1: Please tell your nurse or doctor about your concerns.
They will make every effort to correct the situation.
2: If your concern or complaint is not handled to your
satisfaction, please tell the supervisor or nurse manager. When necessary, they
will refer your concern to the appropriate hospital administrator.
3: If you are still not satisfied, we encourage you to
contact the hospital's management.
Mease Countryside Hospital - (727) 725-6222
Mease Dunedin Hospital - (727) 734-6365
Morton Plant Hospital - (727) 462-7101
Plant North Bay Hospital - (727) 843-4500
St. Anthony's Hospital - (727) 825-1071
St. Joseph's Hospital - (813) 870-4020
St. Joseph's Children's Hospital - (813) 870-4020
St. Joseph's Women's Hospital - (813) 872-2950
South Florida Baptist Hospital - (813) 757-1205
If you are not satisfied that we have addressed your concerns,
we encourage you to contact the Joint Commission, an independent, not-for-profit
organization that evaluates and accredits nearly 15,000 health care
organizations and programs in the United States. The hospitals of BayCare are
accredited by the Joint Commission.
To report any concerns or register complaints about a Joint
Commission-accredited health care organization, contact the Joint Commission's
Office of Quality Monitoring by either calling 1-800-994-6610 or e-mailing
email@example.com. You also can click here to
submit an online complaint using the Joint Commission's web site.