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Survey of Patients' Hospital Experience (Recent Data: Q2 2013 to Q1 2014)

Quality
Measures
Mease Countryside Hospital Mease Dunedin Hospital Morton Plant Hospital Morton Plant North Bay Hospital South Florida Baptist Hospital St. Anthony's Hospital St. Joseph's Hospital Winter Haven Hospital
Percent of patients who reported that their nurses always communicated well 80%
  
80%
  
79%
  
79%
  
79%
  
78%
  
81%
  
76%
  
Percent of patients who reported that their doctors always communicated well 78%
  
75%
  
78%
  
72%
  
78%
  
76%
  
81%
  
73%
  
Percent of patients who reported that they always received help as soon as they wanted 66%
  
67%
  
68%
  
63%
  
73%
  
66%
  
67%
  
67%
  
Percent of patients who reported that their pain was always well controlled 70%
  
70%
  
72%
  
69%
  
71%
  
69%
  
72%
  
67%
  
Percent of patients who reported that staff Always explained about medicines before giving it to them 65%
  
64%
  
64%
  
63%
  
64%
  
64%
  
64%
  
61%
  
Percent of patients who reported that their room and bathroom were always clean 73%
  
76%
  
73%
  
71%
  
78%
  
69%
  
77%
  
64%
  
Percent of patients who reported that the area around their room was always quiet at night 47%
  
63%
  
52%
  
55%
  
62%
  
57%
  
65%
  
49%
  
Percent of patients at each hospital who reported that YES, they were given information about what to do during their recovery at home 88%
  
87%
  
88%
  
85%
  
88%
  
85%
  
87%
  
85%
  
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 to 10 74%
  
74%
  
77%
  
71%
  
75%
  
73%
  
80%
  
63%
  
Percent of patients who reported YES, they would definitely recommend the hospital 79%
  
75%
  
82%
  
75%
  
76%
  
78%
  
83%
  
67%
  

The rates displayed in this graph are from data reported for discharges from April 2013 to March 2014.



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