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Survey of Patients' Hospital Experience (Recent Data: Q1 2013 – Q4 2013)

Quality
Measures
Mease Countryside Hospital Mease Dunedin Hospital Morton Plant Hospital Morton Plant North Bay Hospital South Florida Baptist Hospital St. Anthony's Hospital St. Joseph's Hospital
Percent of patients who reported that their nurses always communicated well 79%
  
78%
  
79%
  
78%
  
79%
  
77%
  
80%
  
Percent of patients who reported that their doctors always communicated well 77%
  
75%
  
78%
  
72%
  
78%
  
75%
  
80%
  
Percent of patients who reported that they always received help as soon as they wanted 66%
  
66%
  
68%
  
62%
  
71%
  
65%
  
65%
  
Percent of patients who reported that their pain was always well controlled 69%
  
68%
  
71%
  
69%
  
68%
  
69%
  
72%
  
Percent of patients who reported that staff Always explained about medicines before giving it to them 64%
  
62%
  
64%
  
61%
  
62%
  
62%
  
63%
  
Percent of patients who reported that their room and bathroom were always clean 73%
  
75%
  
73%
  
71%
  
78%
  
70%
  
77%
  
Percent of patients who reported that the area around their room was always quiet at night 46%
  
61%
  
51%
  
54%
  
60%
  
57%
  
64%
  
Percent of patients at each hospital who reported that YES, they were given information about what to do during their recovery at home 87%
  
87%
  
87%
  
85%
  
88%
  
83%
  
86%
  
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 to 10 74%
  
75%
  
77%
  
70%
  
73%
  
72%
  
78%
  
Percent of patients who reported YES, they would definitely recommend the hospital 78%
  
75%
  
82%
  
75%
  
75%
  
77%
  
81%
  

The rates displayed in this graph are from data reported for discharges from January 2013 to December 2013.



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