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Survey of Patients' Hospital Experience (Recent Data: Q1 2012 – Q4 2012) - St. Joseph's Hospital – North

Quality
Measures
St. Joseph's Hospital-North United States Avg. Florida Avg.
Percent of patients who reported that their nurses always communicated well 78%
  
78%
  
73%
  
Percent of patients who reported that their doctors always communicated well 79%
  
81%
  
77%
  
Percent of patients who reported that they always received help as soon as they wanted 62%
  
66%
  
60%
  
Percent of patients who reported that their pain was always well controlled 70%
  
70%
  
67%
  
Percent of patients who reported that staff always explained about medicines before giving it to them 61%
  
63%
  
58%
  
Percent of patients who reported that their room and bathroom were always clean 76%
  
73%
  
68%
  
Percent of patients who reported that the area around their room was always quiet at night 63%
  
60%
  
57%
  
Percent of patients at each hospital who reported that YES, they were given information about what to do during their recovery at home 85%
  
84%
  
81%
  
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 to 10 75%
  
69%
  
65%
  
Percent of patients who reported YES, they would definitely recommend the hospital 79%
  
70%
  
68%
  

The rates displayed in this graph are from data reported for discharges from January 2012 to December 2012.



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