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Survey of Patients' Hospital Experience (January 2012)

Quality
Measures
Mease Countryside Hospital Mease Dunedin Hospital Morton Plant Hospital Morton Plant North Bay Hospital South Florida Baptist Hospital St. Anthony's Hospital St. Joseph's Hospital United States Avg. Florida Avg.
Percent of patients who reported that their nurses always communicated well 72%
  
71%
  
74%
  
71%
  
74%
  
69%
  
74%
  
76%
  
72%
  
Percent of patients who reported that their doctors always communicated well 74%
  
72%
  
76%
  
69%
  
76%
  
73%
  
77%
  
80%
  
76%
  
Percent of patients who reported that they always received help as soon as they wanted 56%
  
57%
  
61%
  
56%
  
65%
  
53%
  
57%
  
64%
  
58%
  
Percent of patients who reported that their pain was always well controlled 65%
  
64%
  
66%
  
61%
  
66%
  
62%
  
66%
  
70%
  
67%
  
Percent of patients who reported that staff Always explained about medicines before giving it to them 54%
  
56%
  
57%
  
56%
  
57%
  
51%
  
56%
  
61%
  
57%
  
Percent of patients who reported that their room and bathroom were always clean 67%
  
68%
  
67%
  
69%
  
74%
  
67%
  
69%
  
72%
  
67%
  
Percent of patients who reported that the area around their room was always quiet at night 44%
  
50%
  
49%
  
49%
  
55%
  
51%
  
57%
  
58%
  
56%
  
Percent of patients at each hospital who reported that YES, they were given information about what to do during their recovery at home 76%
  
76%
  
80%
  
78%
  
79%
  
78%
  
81%
  
82%
  
80%
  
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 to 10 68%
  
64%
  
73%
  
65%
  
70%
  
65%
  
70%
  
68%
  
64%
  
Percent of patients who reported YES, they would definitely recommend the hospital 75%
  
69%
  
80%
  
71%
  
71%
  
71%
  
75%
  
70%
  
68%
  

The rates displayed in this graph are from data reported to the U.S. Department of Health & Human Services for April 2010 through March 2011.

More recent data is also available reporting discharges from January 2011 to December 2011.

Key

Above the National Rate

Same as National Rate

Lower than National Rate > = 10% points



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