BEACON EMR HIPAA Disclaimer Site Map Social Media
BayCare Health System
Community Benefit Financial Assistance Policy Quality Report Card Health Library News Dr.BayCare Find Us
Services Hospitals Find A Doctor Classes & Events About Us Careers Contact Us Get E-Newsletter
 Back  Back


May We Help You?
 

Call 1-877-692-2922
Monday-Friday, 8am to 5pm

Persons with hearing and speech disabilities can reach the above number through TDD and other specialized equipment by calling the Florida Relay Service at 711.

Contact Us
Send 
e-mail
Search jobs


Decrease (-) Restore Default Increase (+) Font Size
Print    Email

Survey of Patients' Hospital Experience (December 2010)

Quality
Measures
Mease Countryside Hospital Mease Dunedin Hospital Morton Plant Hospital Morton Plant North Bay Hospital South Florida Baptist Hospital St. Anthony's Hospital St. Joseph's Hospital United States Avg. Florida Avg.
Percent of patients who reported that their nurses always communicated well 70%
  
72%
  
72%
  
72%
  
74%
  
70%
  
73%
  
76%
  
72%
  
Percent of patients who reported that their doctors always communicated well 74%
  
75%
  
76%
  
72%
  
76%
  
74%
  
76%
  
80%
  
77%
  
Percent of patients who reported that they always received help as soon as they wanted 52%
  
55%
  
58%
  
54%
  
63%
  
56%
  
56%
  
64%
  
58%
  
Percent of patients who reported that their pain was always well controlled 64%
  
64%
  
67%
  
66%
  
68%
  
65%
  
67%
  
69%
  
67%
  
Percent of patients who reported that staff Always explained about medicines before giving it to them 52%
  
53%
  
54%
  
55%
  
55%
  
56%
  
55%
  
60%
  
56%
  
Percent of patients who reported that their room and bathroom were always clean 63%
  
68%
  
65%
  
65%
  
74%
  
67%
  
66%
  
71%
  
66%
  
Percent of patients who reported that the area around their room was always quiet at night 42%
  
49%
  
48%
  
49%
  
54%
  
54%
  
50%
  
58%
  
56%
  
Percent of patients at each hospital who reported that YES, they were given information about what to do during their recovery at home 76%
  
81%
  
79%
  
76%
  
76%
  
78%
  
81%
  
81%
  
80%
  
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 to 10 64%
  
65%
  
72%
  
62%
  
67%
  
65%
  
67%
  
67%
  
63%
  
Percent of patients who reported YES, they would definitely recommend the hospital 74%
  
68%
  
79%
  
69%
  
71%
  
73%
  
75%
  
69%
  
67%
  

The rates displayed in this graph are from data reported to the U.S. Department of Health & Human Services for April 2009 through March 2010.

Key


Better Than U.S. National Rate - Hospitals in the Better Than U.S. National Rate category have 30-day risk-adjusted death (mortality) rates that are lower than the U.S. National rate, and we can be 95% certain that this difference is not due to chance.


No Different than U.S. National Rate - Many hospitals in the No Different Than U.S. National Rate category have 30-day risk-adjusted death (mortality) rates that are about the same as the U.S. National rate. Other hospitals in this category have rates that are higher or lower than the U.S. National rate, but we cannot be 95% certain that these differences are not due to chance. One cannot be certain about differences when a hospital has very few relevant patients.


Worse Than U.S. National Rate - Hospitals in the Worse Than U.S. National Rate category have 30-day risk-adjusted death (mortality) rates that are higher than the U.S. National rate, and we can be 95% certain that this difference is not due to chance.



Serving The Tampa Bay Area © Copyright 2014 BayCare Health System