BEACON EMR HIPAA Disclaimer Site Map Social Media
BayCare Health System
Community Benefit Financial Assistance Policy Quality Report Card Health Library News Dr.BayCare Find Us
Services Hospitals Find A Doctor Classes & Events About Us Careers Contact Us Get E-Newsletter
 Back  Back


May We Help You?
 

Call 1-877-692-2922
Monday-Friday, 8am to 5pm

Persons with hearing and speech disabilities can reach the above number through TDD and other specialized equipment by calling the Florida Relay Service at 711.

Contact Us
Send 
e-mail
Search jobs


Decrease (-) Restore Default Increase (+) Font Size
Print    Email

Survey of Patients' Hospital Experience (September 2010)

Quality
Measures
Mease Countryside Hospital Mease Dunedin Hospital Morton Plant Hospital Morton Plant North Bay Hospital South Florida Baptist Hospital St. Anthony's Hospital St. Joseph's Hospital United States Avg. Florida Avg.
Percent of patients who reported that their nurses always communicated well 69%
  
71%
  
72%
  
72%
  
72%
  
67%
  
72%
  
75%
  
71%
  
Percent of patients who reported that their doctors always communicated well 75%
  
73%
  
75%
  
70%
  
75%
  
73%
  
76%
  
80%
  
76%
  
Percent of patients who reported that they always received help as soon as they wanted 51%
  
54%
  
59%
  
53%
  
63%
  
53%
  
55%
  
63%
  
57%
  
Percent of patients who reported that their pain was always well controlled 63%
  
63%
  
67%
  
66%
  
68%
  
64%
  
65%
  
69%
  
66%
  
Percent of patients who reported that staff Always explained about medicines before giving it to them 52%
  
52%
  
54%
  
55%
  
55%
  
53%
  
55%
  
60%
  
56%
  
Percent of patients who reported that their room and bathroom were always clean 59%
  
67%
  
62%
  
65%
  
70%
  
67%
  
66%
  
70%
  
66%
  
Percent of patients who reported that the area around their room was always quiet at night 41%
  
46%
  
48%
  
46%
  
53%
  
52%
  
48%
  
57%
  
55%
  
Percent of patients at each hospital who reported that YES, they were given information about what to do during their recovery at home 75%
  
80%
  
77%
  
76%
  
76%
  
76%
  
79%
  
81%
  
79%
  
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 to 10 62%
  
64%
  
70%
  
62%
  
66%
  
63%
  
66%
  
66%
  
62%
  
Percent of patients who reported YES, they would definitely recommend the hospital 72%
  
67%
  
77%
  
70%
  
69%
  
71%
  
74%
  
69%
  
66%
  

The rates displayed in this graph are from data reported to the U.S. Department of Health & Human Services for discharges January 2009 through December 2009.

Key

Above the National Rate

Same as National Rate

Lower than National Rate > = 10% points



Serving The Tampa Bay Area © Copyright 2014 BayCare Health System