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Creative Services - TEST DRAFT 2

Your opinion matters! Help BayCare Creative Services by telling us how we are doing and what we can do to improve your experience with us.

Please take a few moments to complete this survey. (Your answers are anonymous, so please be honest!)

* Indicates required information

1. *
Select which of the following organizations best describes where you work.
2. *
Select which of the following bests decribes what you typically do when you need Creative Services materials.
Instruction Please let us know if you agree or disagree with the following statements about Creative Services.
3. *
We are accessible.
4. *
We are responsive.
5. *
We offer creative solutions.
6. *
Overall, I rate the turnaround time of my Creative Services projects as:
7. *
I would rate my overall relationship with Creative Services as:
Instruction The next three questions will ask you to rate how you feel about the Production department of Creative Services.
8. *
Production treats me with a customer-first attitude.
9. *
Production provides timely correspondence.
10. *
Overall, I would rate Production's knowledge of my CHA or Regional Service and its unique needs as:
Instruction The next three questions will ask you to rate how you feel about the Copy department of Creative Services.
11. *
Copy meets the unique needs of my CHA or Regional Service.
12. *
Copy provides text that is creative.
13. *
Overall, Copy makes my changes as requested.
Instruction The next three questions will ask you to rate how you feel about the Design department of Creative Services.
14. *
The designs provided by Creative Services meet the expectations of my CHA or Regional Service.
15. *
My design changes are made as requested.
16. *
Overall, Creative Services provides fresh and innovative designs.
Instruction The next three questions will ask you to rate how you feel about www.BayCareCreative.org. (Please skip this section if you do not use www.BayCareCreative.org).
17.
I am comfortable with the program.
18.
Overall, I would rate the level of control I have for each job's progress as:
19.
Overall, I would rate the program's efficiency and ease-of-use as:
Instruction The next two questions will ask you to rate how you feel about Creative's outside vendors.
20. *
Overall, I would rate the quality, delivery and timeliness of Color Spectrum (most printed materials) as:
21. *
Overall, I would rate the quality, delivery and timeliness of Sign-Age (banners and signs) as:
Instruction The next two questions will ask for your overall feelings about Creative Services.
22. *
Creative Services uses the Values.
23. *
I would rate my overall satisfaction with the final products produced by Creative Services as:
24.
Please use the space below to let us know your thoughts on what we can do to improve Creative Services.
25.
Additional comments

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