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Creative Services - TEST DRAFT

Your opinion matters! Help BayCare Creative Services by telling us how we are doing and what we can do to improve your experience with us. Please take a few moments to complete this short survey.

(Your answers are anonymous, so please be honest!)

* Indicates required information

Please provide the following information to help us best serve you.

Organization *

Instruction When I need creative materials, I (choose one):
1. *
Contact the Marketing representative at my CHA for assistance.
 
 
2. *
Enter the request directly into www.BayCareCreative.org myself.
 
 
Instruction Using the scale of 1 through 5, with 1 being "Extremely Dissatisfied" and 5 being "Extremely Satisfied," please let us know how you feel about the Creative Services team in regards to:
3. *
Accessibility
4. *
Responsiveness
5. *
Creative solutions offered
6. *
Turnaround time of your projects
7. *
Your overall relationship
Instruction Using the scale of 1 through 5, with 1 being "Extremely Dissatisfied" and 5 being "Extremely Satisfied," please rate the work of the following areas within Creative Services:
8. *

Production

Are you treated with a customer-first attitude?

9. *

Production

Is correspondence timely?

10. *

Production

Are you confident with our knowledge of your CHA and its unique needs?

11. *

Copy

Is the copy provided creative?

12. *

Copy

Does it meet the unique needs of your CHA?

13. *

Copy

Are copy changes made as requested?

14. *

Design

Do designs meet your CHA's expectations?

15. *

Design

Are design changes made as requested?

16. *

Design

On the whole, do we provide fresh and innovative solutions?

Instruction Using the scale of 1 through 5, with 1 being "Extremely Dissatisfied" and 5 being "Extremely Satisfied," please let us know how you feel about www.BayCareCreative.org. (Please skip this section if you do not use www.BayCareCreative.org).
17.
Comfort with the program
18.
Efficiency when you enter a new job
19.
Level of control for each job's progress
Instruction Using the scale of 1 through 5, with 1 being "Extremely Dissatisfied" and 5 being "Extremely Satisfied," please let us know what is your overall satisfaction with the quality, delivery and timeliness of our outside vendors.
20. *
Color Spectrum (most printed materials)
21. *
Sign-Age (banners and signs)
Instruction Using the scale of 1 through 5, with 1 being "Extremely Dissatisfied" and 5 being "Extremely Satisfied," please let us know what is your overall satisfaction with Creative Services.
22. *
Using the Values
23. *
Overall satisfaction with the final products produced by Creative Services
24.
How can we improve the Creative Services process? Please type your answer in the space below.
25.
Additional comments.

Authentication *
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