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May We Help You?
 

Call 1-877-692-2922
Monday-Friday, 8am to 5pm

Persons with hearing and speech disabilities can reach the above number through TDD and other specialized equipment by calling the Florida Relay Service at 711.

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Contact Center Survey: Aug thru Dec 2007

This survey is for authorized Call Center team members only. If you have any questions or comments, please contact Jonathan Coello at jonathan.coello@baycare.org or (727) 519-1509.

* Indicates required information

Please provide the following information to help us best serve you.

Last Name *

Instruction Online/Electronic Media Survey

We are conducting a brief survey of our customers to see how you might prefer to receive information from us in the future. Please answer 3 Yes or No questions for us:

1.
Would you prefer to receive confirmation letters by hard-copy mail or on-line via e-mail?
     
2.
Would you prefer to receive brochures and pamphlets by hard-copy mail or on-line via e-mail?
     
3.
*If they answered YES to On-Line via E-mail:

Do you have access to Adobe Acrobat and/or a printer to retain the information?

  
Instruction Thank you for taking the time to participate in our survey. :)

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STANDARD SURVEY

4. *
Please use the name that is listed in the Call Skill Set.

If Other, please specify:

5. *
Please select what service the caller inquired about from the following list.
Instruction If you selected one of the first four options from the list above, please proceed to Question 4 of this survey.

**If you selected "Other," please proceed to Question 3.
6.
Please select the option below that best describes the call.

The caller:

If Other, please specify:

7. *
Please select how the caller heard about us?

If Other, please specify:

Instruction Please click the "Submit" button when you are finished. Thank you.
Instruction HelloWorld

Authentication *
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