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2008 Web Survey

We need your help. Please take a few moments to answer the following questions and let us know your thoughts about www.BayCare.org. Your feedback will help us improve our Web site. Thank you for your time.

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Please provide the following information to help us best serve you.

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Year of Birth (yyyy)
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Income Group

Instruction Using a 5-point scale, with "1" being "strongly disagree" and "5" being "strongly agree," and how would you rate www.BayCare.org.
1.
Overall Design - The web site looks good.
2.
Site Navigation - The information I was looking for was easy to find.
3.
Web Content - The site uses writing that is clear and concise.
4.
The Web site met your needs.
5.
Was this your first time visiting www.BayCare.org?
 
 
 
Instruction On a 5-point scale, with "1" being "not at all important" and "5" being "very important," please rate how you would feel if we offered the following services on this web site.
6.
Online access to your patient information, such as lab results, medical treatment, X-rays, etc.
7.
Real-time web chat with a nurse or doctor
8.
Online preregistration for hospital procedures
9.
Quality/satisfaction ratings on hospitals
10.
Hospital pricing information
11.
Improved physician directory
12.
Get more information about your hospital bill
13.
Complete a health risk assessment
14.
Please use the space below to tell us what other online services you would like to be available on our web site.
Instruction In the last 12 months, have you used the Internet to access the following?
15.
Hospital Information
 
 
 
16.
Physician Information
 
 
 
17.
Disease/Wellness Information
 
 
 
18.
General Health Information
 
 
 
19.
How often do you use the Internet to obtain medical information?
20.
What kind of impression does this web site give you about BayCare Health System?
21.
How did you find our web site?

If Other, please specify:

22.
How would you rate the quality of information on this web site?
23.
Additional comments/suggestions

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