Better Care at Lower Costs Heart Attack and Unstable Angina Heart Failure Heart Problems (Learning Center) Interactive Tool: Are You at Risk for a Heart Attack? Pneumonia Should I have angioplasty for stable angina? Smart Decisions: Know Your Options Surgery: What to Expect

A Common Standard Of Excellence

Welcome to BayCare's Online Quality Report Card, where we provide you with accurate and honest information on the performance of our leading not-for-profit hospitals and how we compare with hospitals around the country and the state.

Quality Of Care

This area of our Web site provides information on how well BayCare's hospitals care for patients with certain medical conditions or surgical procedures, as reported by the U.S. Department of Health and Human Services on its Hospital Compare Web site. We also recommend you to talk to your doctor about the information on this page to help you make the best health care decisions.

Heart Attack - Provides information on 8 process of care measures that tell you how many patients at our hospitals get treatments known to be effective for most adults who have had a heart attack.

Heart Failure - Provides information on 4 process of care measures that tell you how many patients at our hospitals get treatments known to help most adults with heart failure do better and keep from getting worse.

Pneumonia - Provides information on 7 process of care measures that tell you how many patients at our hospitals get treatments known to be effective for most adults with pneumonia. 

Surgical Care Improvement/Surgical Infection Prevention - Provides information on 5 process of care measures that tell you how many patients at our hospitals get treatments recommended for most adult surgical patients.

Hospital Outcome of Care Measures - Provides information on 3 measures that are designed to reflect the results of care, rather than how frequently a specific treatment or intervention was performed.

Survey of Patients' Hospital Experiences - A national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay. This is also referred to as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems).  

We have made an effort to simplify the same quality measures that the U.S. Department of Health and Human Services recommends and reports for hospitals nationwide and make it easier to access information specifically about our hospitals. We also modified the data in the following ways:

• Provided raw scores in each measurement area for quick comparison with national and state data.
• Adopted a statistical formula and color coding for easy benchmarking.
  • Any score that is statistically higher than the national average receives a "Green" designation. In those indicators where we performed equal to or higher than the Top 10 percent of hospitals in the nation, we also provide a checkmark in the box. 
  • Any score that is statistically lower than the national average receives a "Red" designation. 
• Incorporated links to consumer-friendly health information to help users interpret medical terms and evaluate specific measurements.