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FAQs About Your Imaging Exam

If you're scheduled for an imaging exam, you may have a number of questions. Here answers to some common ones:

How do I make an appointment?
Call (813) 635-3610 in Hillsborough County and (727) 461-8555 in Pasco and Pinellas Counties.

Do I have to have a physician's prescription to get an imaging exam or can I just schedule one on my own?
In most cases, you need to have a prescription from your physician. But sure to talk to your doctor about any medical symptoms you are having, so he or she can prescribe the best imaging exam for you.

I gave my information to you the last time I was here. Why do I have to do it again?
We make every attempt to utilize existing information in our system, but we will always verify patient and insurance information is current.

Who performs my exam?
A registered and licensed technologist will perform the exam. Then a board-certified radiologist will review and interpret the images.

Are there any special instructions I have to follow after my procedure?
Your technologist will explain any special instructions to you and give you an opportunity to ask questions following your exam.

When will my doctor get the results?
It will normally take one to three business days for your report to arrive in your physician's office.

How do I get a copy of my films and reports?
In Hillsborough County, please call (813) 870-4843; in Pinellas County, please call (727) 462-7471 to get a copy of your films.  Please call 24 hours in advance, because films are stored in a central location. Films may be picked up Monday through Friday between the hours of 8 a.m. and 5 p.m.  We will try to arrange your pick-up at an imaging site that is convenient for you. If you have a special need, please let us know.

Can my child get an exam at BayCare Outpatient Imaging?
Yes! We offer our services from pediatrics to geriatrics, and we can accommodate any fears that young patients have.

Will it hurt to get a mammogram?
Some women report that mammograms can be uncomfortable, but at BayCare Outpatient Imaging, we utilize digital mammography technology , resulting in a quick and fairly painless experience in most cases.  Additionally, our technologists are very experienced and work to make your exam as comfortable as possible.

Are your imaging exams safe?
At BayCare Outpatient Imaging, using American College of Radiology (ACR) quidlines, we review all imaging orders to ensure that they are both medically necessary and using the appropriate imaging modality.  Our protocols are designed to ensure the optimum exam with the lowest possible dose.  Our registered technologists will discuss the procedure with you to discuss any risks or possible complications related to the exam and to educate you on how to make it the safest exam possible.

Should I keep taking my regular medications before an imaging exam?
Be sure to talk to your doctor about this. There are some medications you may need to stop taking temporarily.

Will my insurance cover the costs of imaging exams?
That depends on your individual policy. Contact your insurance company once you have a prescription and ask about coverage for the particular exam you need to have.

What if I don't have insurance?
We can work with you on a case-by-case basis to find ways to finance your exams. When you schedule your appointment, be sure to ask about our policies.

Where is BayCare Outpatient Imaging located?
We have seven convenient locations throughout the Tampa Bay area. Visit our Locations page for more information.


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